Eric Bursley


Accomplished and results producing,with strong reputation for delivering project goals for multiple stakeholders in a global Fortune 50 high-tech environment. Requested to lead projects, based on record of delivering on time, in scope, and within budget. Recognized for improving complex business processes and saving millions of dollars. A strong self-starter and proven problem solver who thrives working with and leading teams. Strengths include:

  • Project Management Professional (PMP)
  • Software Development projects
  • Hardware implementation projects
  • Team Leadership
  • ITIL v2 Foundation Certified
  • BPI (6 Sigma) Greenbelt
  • Translate business requirements to project tasks
  • Relationship Building


Presidio / INX LLC, Austin, TX 2010 - Present

Sr Solutions Architect (2010 - Present)

Professional Services Consulting Engineer responsible for pre & post sales engagements involving Cisco's Unified Computing Systems, EMC Information Storage Solutions, NetApp Storage Solutions, and Pure storage area networks. Assist account managers and customers in data center architecture and design solutions using Presidio's SEF processes. Implemented architected server and storage consolidation solutions using Cisco UCS, EMC VSPEX, VCE vBlock, Pure Storage, Nimble Storage, and NetApp FlexPOD solutions. Consulted customers in architecting business continuity and disaster recovery strategies that best fit their organization using technologies provided by EMC, NetApp, and Commvault.

Rackspace Managed Hosting, Austin, TX 2008 - 2010

Solutions Engineer (2008 - 2010)

Responsible in assisting Sales Executives to qualify and address customer technical and business requirements. Engineered solutions using the information provided that met those requirements, and worked with Sales Executives to construct and present proposals to the prospective clients.

Dell Inc, Round Rock, TX 1998 - 2008

Development Lead / Project Manager (2007-2008)

Responsible for managing the engineering and technical specifications of a Dell Global Services program using Agile scrum methods.

Project Manager (2005-2007)

Collaborated in project to develop a new patent pending SAN maintenance process for obtaining current configuration information from customer storage area networks. Effectively communicated new process globally.

Sr Storage Consultant (2003-2005)

Responsible for providing consulting services for Dell customers and field engineers over the phone and on site. Specialized in Dell EMC Clariion, UNIX / Linux integration.Lead a teamof five specially trained UNIX / Linux storage engineers. Conducted training on commercial UNIX and Red Hat Linux systems for Dell technical support and field engineering teams. Considered the subject matter expert for all things UNIX when working with the Clariion SAN.

Storage Engineer / Advisor (2001- 2003)

Responsible for providing consulting services for Dell customers and field engineers over the phone and on site. Specialized in Dell EMC Clariion, Dell Powervault NAS appliances, and UNIX / Linux integration. Mentored technicians and consultants at all levels. Storage team member of Microsoft Data Center Joint Queue.

Network Engineer (1999 - 2000)

Responsible for providing consulting services for Dell customers and field engineers over the phone and on site for Network operating systems, such as Red Hat Linux, and Microsoft Windows Server. Specialized in UNIX / Linux integration, Microsoft Active Directory and Exchange Server. Team member for Dell's Microsoft Data Center Joint Queue.

User Support (1998 - 1999) 1998- 2005

NT Forum Moderator, technical writer, and consultant

Assisted in establishment of web forum to support Windows home and business users resolve problems. Subject matter expert on Windows NT, 2000, and 2003 server.

US Army 1990 - 1998

Network Security Administrator and User Support (1997 - 1998)

UNIX Network Administrator (1995 - 1997)

Radio and Telephone Systems Supervisor (1990 - 1993)

Research Analysis Specialist (1994 - 1998)


MS, Master of Information Systems, University of Phoenix GPA 3.97

BS, Information Technology, University of Phoenix GPA 3.87

AA, General Education, University of Phoenix GPA 3.79


Eagle Scout

Microsoft Most Valuable Professional

Dell Leadership Award

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